1. Data Protection at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please see our privacy policy provided below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice (Impressum) of this website.
How do we collect your data?
Your data is collected, on the one hand, from information you provide to us. This may, for example, be data you enter into a contact form.
Other data is collected automatically, or after your consent, by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system, or time of the page request). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time with future effect. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this and other questions on the subject of data protection, you can contact us at any time at the address given in the legal notice.
Analysis Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically evaluated. This is done primarily using so-called analysis programs.
Detailed information on these analysis programs can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.
The use of the host is for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).
Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.
Conclusion of a Data Processing Agreement
To ensure data-protection-compliant processing, we have entered into a data processing agreement with our host.
3. General Information and Mandatory Notices
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission over the internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Notice Concerning the Responsible Party
The party responsible for data processing on this website is:
Thomas Sturm (Managing Partner)
Bahnhofstraße 104
56414 Herschbach (OWW), Germany
Phone: +49 6435 / 309-0 · E-mail: info(at)vwh.de
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Storage Duration
Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons no longer apply.
Legally Required Data Protection Officer
We have appointed an external data protection officer for our company.
The data protection officer of VWH GmbH is:
KARST IT GmbH
Am Stadtgraben 3
56626 Andernach, Germany
Phone: 02632 / 9459-0 · E-mail: a.schulz(at)karst-it.de
Notice Regarding Data Transfer to the USA
Among other things, our website embeds tools from companies headquartered in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. intelligence services) may process, analyze, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You may revoke any consent already given at any time. The lawfulness of data processing carried out up until the revocation remains unaffected by the revocation.
Right to Object to the Collection of Data in Special Cases and to Direct Marketing (Art. 21 GDPR)
WHERE DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.
SSL / TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the padlock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, Deletion, and Correction
Within the scope of applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. For this and other questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the legal notice to do so. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may — apart from being stored — only be processed with your consent or for the establishment, exercise, or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.
Objection to Marketing E-mails
We hereby object to the use of contact details published in the context of the legal-notice obligation for the sending of advertising and informational materials not expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising material being sent, such as through spam e-mails.
4. Data Collection on This Website
Cookies
Our websites use so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser. When persistent cookies are used, your consent is obtained beforehand via a so-called consent management tool. Here you can selectively decide which cookies and functions you accept.
Cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services offered by the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.
Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you wish to use (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is stated. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as consent to the storage of cookies has been requested, the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR); consent may be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you of this separately within this privacy policy and, if applicable, request your consent. Below you will find an overview of the cookies used or requested on this website:
Cookiebot (Consent Management)
This website uses the consent management platform Cookiebot to obtain, manage, and document cookie consent. The provider is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark.
When you access our website, a connection is established to the servers of Cybot A/S so that Cookiebot can request, store, and take into account your consent decision on repeat visits. In doing so, technically necessary data such as your (shortened) IP address, the time of your consent, and device and browser information may be processed.
The use of Cookiebot is based on our legitimate interest in the lawful, verifiable collection of cookie consent (Art. 6(1)(f) GDPR). Further information on data protection at Cookiebot can be found at: https://www.cookiebot.com/en/privacy-policy/
Cookie Overview
| Cookie Name | Provider | Purpose | Validity | Legal Basis |
|---|---|---|---|---|
| CookieConsent | Cybot A/S (Cookiebot) | Stores the user's consent status for this domain | 1 year | Art. 6(1)(f) GDPR |
| _ga | Google LLC | Google Analytics – distinguishing users | 2 years | Art. 6(1)(a) GDPR |
| _ga_# | Google LLC | Google Analytics 4 – stores session state | 2 years | Art. 6(1)(a) GDPR |
| _gid | Google LLC | Google Analytics – distinguishing users | 1 day | Art. 6(1)(a) GDPR |
Note: Google Tag Manager itself does not set any cookies of its own (see Section 5); only the tags loaded through it (e.g. Google Analytics) do so.
Revocation of Consent-Dependent Cookies
You have the option at any time to revoke or adjust consent you have already given. At the bottom left of this website you will find an icon labelled "Cookie Settings"; clicking on it reopens the consent management tool (consent selection window). You can then remove some or all of the consents you have previously stored by removing or adjusting the relevant checkmarks. To do so, please click "Reject" or "Customize Settings" to make an adjustment.
The revocation of consent does not affect the lawfulness of processing carried out on the basis of consent up until the revocation.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website — for this, the server log files must be collected.
Contact Form
If you send us inquiries via the contact form, the details you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass this data on without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided this has been obtained.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.
Inquiry by E-mail, Telephone, or Fax
If you contact us by e-mail, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided this has been obtained.
The data you send us via contact inquiries will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.
Registration on This Website
You can register on this website in order to use additional functions on the site. We use the data entered for this purpose only for the use of the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.
For important changes, such as to the scope of the offer or in the event of technically necessary changes, we use the e-mail address provided during registration to inform you in this way.
The processing of the data entered during registration takes place for the purpose of performing the usage relationship established by the registration and, if applicable, for the initiation of further contracts (Art. 6(1)(b) GDPR).
The data collected during registration will be stored by us for as long as you are registered on this website and will be deleted thereafter. Statutory retention periods remain unaffected.
5. Analysis Tools and Advertising
Google Tag Manager
This website uses Google Tag Manager. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a solution that allows us to manage so-called website tags through an interface. The tool itself, which implements the tags, is a cookieless domain and does not collect any personal data. The tool triggers other tags, which may in turn collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in effect for all tracking tags, insofar as these are implemented using Google Tag Manager.
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, dwell time, operating systems used, and the user's origin. This data may be combined by Google into a profile assigned to the respective user or their device.
Furthermore, we may use Google Analytics to record, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the collected data sets and employs machine learning technologies in data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transferred to a Google server in the USA and stored there.
Processing is based on your consent pursuant to Art. 6(1)(a) GDPR; consent may be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transferred to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Data Processing Agreement
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic Characteristics in Google Analytics
This website uses the "demographic characteristics" feature of Google Analytics in order to be able to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to any specific person. You can deactivate this function at any time via the ad settings in your Google account, or generally prohibit the collection of your data by Google Analytics as described under "Objection to Data Collection".
Storage Duration
Data at the user and event level stored by Google that is linked to cookies, user identifiers (e.g. user ID), or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 2 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=en
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (keyword targeting). In addition, targeted advertisements can be displayed based on user data available to Google (e.g. location data and interests) (audience targeting). As the website operator, we can quantitatively evaluate this data by, for example, analyzing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.
The use of Google Ads is exclusively based on your consent and thus on Art. 6(1)(a) GDPR; your consent may be revoked at any time. Further information can be found in the section "Revocation of Consent-Dependent Cookies" (under Section 4).
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, Google and we can recognize whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to compile conversion statistics. We learn the total number of users who clicked on our advertisements and which actions they carried out. We do not receive any information that would allow us to personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.
The use of Google Conversion Tracking is exclusively based on your consent and thus on Art. 6(1)(a) GDPR; your consent may be revoked at any time. Further information can be found in the section "Revocation of Consent-Dependent Cookies" (under Section 4).
More information on Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=en.
6. Plugins and Tools
YouTube with Extended Data Protection
This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the extended data protection mode does not necessarily rule out the transfer of data to YouTube partners. Regardless of whether you watch a video, YouTube establishes a connection to the Google DoubleClick network.
As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. This informs the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, after starting a video, YouTube may store various cookies on your device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.
Additional data processing operations may be triggered after starting a YouTube video, over which we have no influence.
The use of YouTube videos is exclusively based on your consent and thus on Art. 6(1)(a) GDPR; consent may be revoked at any time. Further information can be found in the section "Revocation of Consent-Dependent Cookies" (under Section 4).
Further information on data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=en.
OpenStreetMap
This site uses the map service OpenStreetMap (OSM), provided via the OpenStreetMap Foundation (OSMF), St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom.
When using OpenStreetMap, connection data (including your IP address) is transmitted to the servers of the OpenStreetMap Foundation or the map server operators it commissions, in order to display the map content. This is technically necessary to be able to show you the map content.
OpenStreetMap is operated by a non-profit foundation based in the United Kingdom. Further information on data protection at OpenStreetMap can be found in the OSMF's privacy policy: https://osmfoundation.org/wiki/Privacy_Policy
The embedding of OpenStreetMap is based on our legitimate interest in an appealing and user-friendly presentation of our location (Art. 6(1)(f) GDPR).
7. eCommerce and Payment Providers
Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only to the extent necessary for the establishment, content, or modification of a legal relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.
Customer data collected is deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.
8. Our Own Services
Handling of Applicant Data
We offer you the opportunity to apply to us (e.g. by e-mail, by post). Below we inform you about the scope, purpose, and use of your personal data collected as part of the application process.
We assure you that the collection, processing, and use of your data takes place in accordance with applicable data protection law and all other statutory provisions, and that your data is treated in strict confidence.
Scope and Purpose of Data Collection
If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes made during interviews, etc.) to the extent necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 of the new German Federal Data Protection Act (BDSG) under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general initiation of a contract), and — if you have given consent — Art. 6(1)(a) GDPR. Consent may be revoked at any time. Your personal data will only be shared within our company with persons involved in processing your application.
If the application is successful, the data you submitted will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship.
Retention Period of the Data
During the hiring phase, we reserve the right to retain the data you submitted for up to 6 months, based on our legitimate interests (Art. 6(1)(f) GDPR) — this includes the ability to provide evidence in any legal proceedings that may be brought against us under the German General Equal Treatment Act.
If we are unable to offer you a position, if you decline an offer, or if you withdraw your application, the data will be deleted and any physical application documents destroyed. Your documents and information from the application are not stored in an applicant pool.
Longer retention can only take place if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.
9. Social Media Platforms
Privacy policy for our social media platforms Facebook and LinkedIn.